VMSC Emergency Medical Services – Privacy Policy
Effective Date: October 2025
Last Updated: October 2025
1. Introduction
VMSC Emergency Medical Services (“VMSC,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or receive communications from us—including SMS text messages.
By using our website or services, you consent to the data practices described in this Privacy Policy.
2. Information We Collect
We may collect personal information in several ways, including through our website, patient care interactions, billing systems, or voluntary submissions such as forms or surveys. The information we collect may include:
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Contact Information: Name, address, phone number, and email address.
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Medical Information: Health history, current medical conditions, medications, and insurance details, as necessary for providing care.
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Billing Information: Payment card details, billing address, and related payment data.
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Website & Technical Data: IP address, browser type, referring pages, pages viewed, and similar analytics data.
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Communication Records: Emails, SMS messages, or other correspondence you exchange with VMSC.
3. How We Use Your Information
We may use your personal information to:
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Deliver emergency medical services and manage patient care.
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Process billing, payments, and insurance claims.
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Communicate about appointments, patient follow-ups, and service updates.
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Send SMS messages related to care coordination, surveys, or organizational updates (messaging frequency may vary).
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Improve our website, technology systems, and customer service.
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Meet legal, regulatory, and compliance obligations.
We do not sell, lease, or rent your personal information to any third party.
4. SMS Communications
By providing your mobile number and opting in, you consent to receive text messages from VMSC.
Our SMS program follows these terms:
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Purpose: To send updates, appointment reminders, surveys, and essential service notifications.
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Frequency: Messaging frequency may vary.
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Opt-Out: You may opt out at any time by replying STOP.
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Help: For assistance, reply HELP or email info@vmsclansdale.com.
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Data Rates: Message and data rates may apply depending on your carrier.
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Privacy: SMS consent and phone numbers are not shared with third parties or affiliates for marketing or promotional purposes.
For privacy and SMS Terms of Service, visit https://vmscems.com/privacy-policy/.
5. How We Protect Your Information
We take data protection seriously and use administrative, technical, and physical safeguards to protect your information from unauthorized access, alteration, disclosure, or destruction.
These measures include encryption, secure servers, limited access controls, and regular security assessments. Only authorized personnel may access your information, and they are required to maintain confidentiality.
6. Your Rights and Choices
You have the right to:
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Request access to personal data we hold about you.
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Request correction of inaccurate or incomplete information.
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Request deletion of personal information, subject to legal and operational limits.
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Withdraw consent for specific uses of your data, such as SMS communications.
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Ask questions about how your information is collected, used, and shared.
To exercise these rights, please contact us using the information provided below.
7. Cookies and Website Analytics
Our website may use cookies and other tracking technologies to analyze usage patterns and enhance user experience. You may disable cookies in your browser settings, but doing so may limit certain website functionality.
8. Links to Other Websites
Our website may contain links to external websites. VMSC is not responsible for the content or privacy practices of these third-party sites. We encourage you to review their privacy policies before sharing personal information.
9. Updates to This Policy
VMSC may revise this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons. Updates will be posted on this page with an updated “Last Updated” date. Your continued use of our website or services after such changes constitutes acceptance of the revised policy.
10. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
VMSC Emergency Medical Services
175 Medical Campus Drive
Lansdale, PA 19446, USA
Phone: (215) 855-3779
Email: info@vmscems.com
Website: https://vmscems.com
175 Medical Campus Drive
Lansdale, PA 19446, USA
Phone: (215) 855-3779
Email: info@vmscems.com
Website: https://vmscems.com
SMS Terms of Service (Summary)
By opting in to receive SMS messages from VMSC via our website or other channels, you agree to the following:
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Messaging frequency may vary.
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Message and data rates may apply.
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To opt out, reply STOP.
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For help, reply HELP or contact info@vmsclansdale.com.
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Visit https://vmscems.com/privacy-policy/ for this Privacy Policy and full Terms of Service.